8/20/2008
Definitions


I-Statements and You-Statements


“I Statements” state the way someone feels about a situation, while “you statements” area accusations that another person did something wrong. By stating problems in terms of one’s own feelings (using I statements) instead of accusing the other person of causing the problem (as occurs with you-statements) defensiveness and hostility can be minimized and the chances of resolution improved.



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