Arbitration
Conflict is not bad. It is the way that we handle it that makes a difference.
Sometimes, we need a neutral third party to issue a resolution that will set
up a precedent, but we don’t want to spend too long time and money at the courts.
It is then when we recur to Arbitration.
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Mediation
In other occasions, the parties prefer to resolve their disputes through a
procedure that will let them focus on their interests and protect their relationship.
In this case, parties will opt to negotiate their dispute or further more, have
a Mediation in which a neutral third party will help them achieve a settlement
of mutual satisfaction.
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